This policy covers paid Made4Change subscriptions billed by Raleigh Park After School Care Association. The 21 days before the first invoice are not a charge, so there is nothing to refund from that window.
10 business days on the first paid charge
If the room is not useful to the organization, email hello@made4change.net within 10 business days of the first paid charge for that plan. Use the billing email on the account. Include the room name and a short reason. Business days are Monday through Friday, Pacific time, excluding US federal holidays.
What we return
An approved request returns that first paid subscription charge to the original payment method when the processor allows it. The return often shows in 5 to 10 business days after we approve it. We also stop the renewal so a second invoice does not run.
What this window does not cover
Charges after the 10-business-day window are not refunded under this page, except where the law requires a refund. A Wing quote follows the refund language in the written note if that note says something different. We do not refund a charge that a bank has already reversed.
Stopping later renewals
You may stop the next invoice at any time from the billing page or by email before the renewal date. That stops future charges. It does not, by itself, return a month that was already paid outside the window above.
Disputes
Write or call the desk before a card dispute: hello@made4change.net or +1 (503) 388-4911. We will look up the room. An unresolved dispute may lead us to pause the room until it is settled.
Contact
Raleigh Park After School Care Association, 3670 SW 78th Ave, Portland, OR 97225. +1 (503) 388-4911. hello@made4change.net.